Privacy Policy

1. Data that we collect

We may collect various pieces of information if you seek to use our services.

We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, GPS location, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website/App and which you request. Further:

1. We will use the information you provide to administer your account with us;
2. Verify and carry out financial transactions in relation to payments you make;
3. Audit the downloading of data from our website/App;
4. Improve the layout and/or content of the pages of our website/App and customize them for users;
5. Identify visitors on our website/App;
6. Send you information we think you may find useful or which you have requested from us, including information about our products and services.

We may pass your name and address on to a third party in order to complete the service promised to you (for example to our logistical partner or supplier). You must only submit to us information which is accurate and not misleading, and you must keep it up to date and inform us of any changes.

Your actual service details will be stored with us, but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Website/App. Here you can view the details of your service package and administer your address details, bank details (for payment / refund purposes). You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is attributable to our activities/fault.

Other uses of your Personal Information

We may use the information provided through the Website/App for opinion and market research. Your details are anonymous and will only be used for statistical purposes. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties.

We may also send you other information about us, the Service, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Friday, nor (ii) a public holiday anywhere in Bangladesh) of receipt of your instruction we will cease to send you information as requested.

We may further anonymize data about the users of the Website/App generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Third Parties and Links

We may pass your details to other companies that are associated to us. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance.

We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Website/App may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Cookies

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site, and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the App/website. We only use cookies for your convenience in using the App/Site and not for obtaining or using any other information about you. Your browser or phone can be set to not accept cookies, but this would restrict your use of the App/Website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of the App/website. By using our App/Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

2. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

3. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nuport Industrial Automation Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

4. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the App/Website, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

5. Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.