Imagine placing an order for a product, and getting it not only on the same day, but also within the specific time frame of when you want to receive it. Sounds too convenient to be true? Well, this is what same-day and slot-based deliveries bring to you. While this is a big win for the consumer, the benefits spread far and wide on a business’s side as well. How? Let’s take a look.
Same-day and slot-based deliveries: What do they have to offer?
As the name suggests: Same-day deliveries are deliveries that are fulfilled on the same day that the order has been placed. It takes order placement time and customer’s locations into account and then fulfills the delivery by the end of that day. Slot-based deliveries take this convenience one step further. It is centered around the idea of making a delivery as convenient as possible time-wise for the customer. Slot-based deliveries take input from the customer during or after the order of when they feel the most comfortable receiving the product. This frees a lot of tension within the delivery cycle as chances of a returning dispatch are almost eliminated and the customer also can receive the product at a time when they aren't occupied with something else.
Same-day or slot-based delivery is just an expansion of next-day/multi-day delivery. While some may believe that traditional next-day delivery would be depleted, same-day and slot-based delivery will only serve to move online commerce forward. It will improve the overall consumer experience and possibly open the doors to new opportunities for a business trying to stand out.
How are same-day and slot-based deliveries an upgrade?
E-Commerce Fulfillment Solutions have become commonplace throughout the world as a result of rising internet access and the pervasiveness of applications. Consumers today demand items from industries such as personal grooming, electronics, household appliances, medications, and online food to be delivered instantly. Companies are beginning to see the benefits of offering same-day slot-based delivery.
Hourly dispatches can aid with faster on-the-ground operations, improved truck utilization, and lower inventory costs with same-day slot-based delivery planning. Brands have begun to grasp the relevance of same-day delivery and have begun to experiment with it. Once these initiatives take off, the demand for same-day delivery will skyrocket. While conventional delivery systems are still running in most companies, same-day and slot-based delivery systems are more lucrative and attractive to the customers. The idea of having your product at such short notice is widely appreciated and can have a massive impact on a company’s sales. It also comes with the convenience of a company’s logistics enabling. With hourly dispatches at the customer’s allotted time frame, productivity is kept at a very high scale and chances of a deliveryman returning from a delivery are cut down by a huge margin.
Furthermore, as previously said, it will lead to E-commerce businesses pricing deliveries at a higher range, and over time, the economic impact of the integration will make same-day and slot-based deliveries a win-win situation for both the consumers and E-commerce companies that want to bring their business up.
The biggest gain: Customer Satisfaction
It is no longer a mystery that same-day delivery has the potential to transform the landscape of online purchasing. It is, in reality, the E-commerce holy grail, as it combines the ease of online businesses with the 'here, take it' urgency of physical stores. Brands have begun to see the high rewards of same-day delivery and have begun to integrate it into their business. Once these initiatives take off, the demand for same-day delivery will skyrocket.
We can only imagine what slot-based delivery or same-day slot-based delivery can achieve if a 'good' delivery experience can enhance the customer experience to such an extent. Slot management allows clients to choose the most convenient time slot for them, evoking the picture of a company that prioritizes its customers. Slot-based and same-day delivery hastens the implementation of E-commerce supply chain management while also allowing E-commerce firms to promote loyalty programs and facilitate product up-sell and cross-sell. People are willing to pay for expediency and a positive customer experience. This gives a company assurance- that the service they are providing is generally well-received by its target customer base. Additionally, a business providing such a service is also kept in high regard by consumers.
Why make the shift to same-day and slot-based deliveries now?
Normal delivery options are clearly viewed by customers as a commoditized, mainstream option provided by the majority of players. Despite the loyalty possibility, only a small percentage of businesses provide two-hour or faster delivery. Making speedier delivery choices accessible is a big opportunity for companies to stand out from their competition while meeting consumer expectations. And not just from a customer service perspective, but also from brand image and the loyalty of the customer base. A technology head start in the market is significant, and a company missing out on the opportunity to integrate now will be sure to regret the decision down the line.
Nuport can make sure your transition to technology is seamless. Nuport takes the steering wheel for the logistics and management of your company while handling same-day and slot-based deliveries. While the control room for this particular segment might be a tough space, Nuport makes sure your fleet is always on track with its industry-leading fleet management and route optimization technology. With Nuport working on the tough leads, you can rest assured that your logistics will shine in the opportunity-filled space that is same-day and slot-based deliveries. Schedule a demo today!